Customers automatically receive a Points Collected email after every purchase, letting them know how many points they've just earned.
If you run a cafe or business where customers come in frequently and make multiple small purchases, it might be a good idea to turn off Points Collected emails so that your customers don't feel spammed.
By turning off your Points Collected emails, customers will only receive Rewards Unlocked emails when they unlock a reward.
How to Turn Off Loyalty Points Update Emails
1. Go to Customize Program from your Loyalty dashboard.
2. Scroll to Email Notifications.
3. Toggle Points Collected Emails to OFF.
4. Click Save.
Customers will now only receive Rewards emails when they receive enough points to unlock a reward.