Discounts are a great way to treat your customers for their loyalty and to get them to come back to your store again and again. Collect and Lightspeed Retail are seamlessly integrated to make coupon redemption a breeze for staff and customers.
Customers will receive an email notification that lets them know they've received a coupon. From the email they can claim the coupon and also have the option of saving it to Apple Wallet.
REDEEMING Coupons IN Lightspeed Retail
When a customer is ready to redeem their coupon:
1. During a purchase, add the customer to the order.
2. Type their unique coupon code into the Item search bar.
Note: Make sure you enter the entire coupon code. This will validate authentication to prevent coupon misuse, automatically apply the discount in Lightspeed, and remove the coupon from the customer's account.
3. Click Search.
The discount will be automatically applied to the sale.
4. Continue through Payment as normal.
The customer's points, redemption and order information will automatically update in Collect.