Coupon redemption in Vend is a breeze for staff and customers.
Customers will automatically receive offers or rewards coupons via email.
There are two ways that a customer will present their coupon; from their email or an Apple Wallet coupon.
The customer will have 30 days to redeem their coupon once claimed.
There are a couple of ways to redeem coupons in Vend:
Type the unique coupon code into the Global Search Bar.
Scan the QR code directly into the sale.
If you use Vend in Chrome, you can install the Google Chrome Extension for Vend to add a coupon redemption widget. This makes it easy to check and redeem customers' coupons directly within point-of-sale.
Type The Unique Coupon Code into the Global Search Bar
1. Add the customer to the sale.
2. Either type the coupon code into the Global Search Bar or scan the QR code.
Note: Make sure you enter the entire coupon code and select the correct coupon. This will validate authentication to prevent coupon misuse, automatically apply the discount in Vend, and remove the coupon from the customer's account.
The discount will apply to the sale.
3. Continue the order as normal.
The coupon will be removed from the customer's account and the discount will be automatically applied to the sale. The customer's purchase data will automatically update in your Collect account once the sale has been closed.
Using the Google Chrome Extension for Vend? Find out how to redeem coupons directly in your point-of-sale.