Between running a business, managing staff and keeping track of life outside of work, it's hard to find time to surprise and delight your customers.
With Collect Automation, you can set and forget your offers, and let your triggers do all the work for you.
How to set an automated offer
Perhaps you've noticed that your customer hasn't been around lately and you'd like them to come back and buy something from you. Or maybe you'd like to send them a birthday treat to let them know you're thinking of them on their special day. Either way, customers like to be appreciated.
To make it easier for you to send them something special, we've set up templates for you to use to dazzle your customers.
1. Go to 'Automated Offers' in your Offers dashboard.
2. Choose an automated offer from our pre-set templates:
a. Birthday Offers: Delight your customers with a special offer on their birthday.
b. Win-Back Offers: Win back customers who haven't shopped for a while.
c. Best Customers Offers: Encourage your best customers to shop again.
d. First Time Offers: Turn first time customers into repeat shoppers.
Or choose to create a 'Custom' automated offer.
3. Edit the offer details by:
- Giving your offer a title
- Setting the discount amount in either dollars or percentage off
- Updating the terms of the offer
- Deciding if the offer should be available to use in-store or online (Shopify eCommerce only).
4. Click 'Create'
Now that you've created your automated offer, your customers will be automatically emailed once they've met the conditions set in the template offer.